ANSWERS TO YOUR FITNESS FQA'S.
Q.
Why is my walking belt slipping?
The
walking belt is propelled by the roller which is connected to the drive belt,
and ultimately to the motor. There are 3 different things that can cause
slippage. You will need a service call to , rectify this problem. This usually
does not require any parts.
Q. What model treadmill do you repair and what about other
equipment?
Ameri-Fit
Fitness repairs every make and model treadmill, along with recumbent bikes,
elliptical machines, treadclimbers, and a host of other exercise equipment.
Q. How do i schedule an appointment?
Scheduling
an appointment is easy. Just go to our Service Request page and fill out
the form. Click the send button, and someone will call you back within two
business days to verify your appointment. Or you can call us at 702-327-7121.
Q. Equipment Installation rate?
Bike
Setup - $140.00 flat rate.
Treadmill Assembly - $160.00 flat rate.
Elliptical Setup - $160.00 flat rate.
Home Gym Setup (priced by weight stack): Single-Stack $225.00. Three-Stack
$425.00.
Four-Stack
$525.00.
Q. What If I need Parts?
If
your treadmill needs parts to complete the repair, we will try to repair it
using parts from our inventory. If we do not have the part available, we will
order the part for you and complete the repair on the second trip.
Please note: The part is not included in our service call rate and is paid for
separately by customer. The second trip is also charged labor by the hour.
Q. What payment methods do you accept?
We
accept cash, checks and money order.
Q. Do you work Weekends?
Weekends
jobs are rare and are only done in extremely difficult schedule situations.
Weekend service calls are considered a emergency call. So additional service
fee may apply.
Q. Do You Warranty Your Work?
All
labor work have a 30 day limited warranty. Warranty covers all work done on
site. Parts are covered according to the manufacture warranty. Warranty does
not cover tampering, abuse, and any area of unit that was not serviced by us.
Q. What if the parts purchased do not work? Do I still have
to pay for it?
No.
If we recommend a part to repair your fitness equipment, and we later find that
diagnosis was in error, you will not need to pay for the part. Service work,
however, cannot be refunded. Second calls are billed at normal labor price plus the cost of any parts.
Q. Should I just fill
out the service request form first?
Filling
out the form will give us more information as to your problem, where you're
located and when you're available, however if you need faster service, please call.